IC 38 (IRDA) Exam Strategy

  • TOTAL No of Question= 50

  • TOTAL allotted Marks= 50

  • Marks Required to Pass =17 (35%)

There is no negative marks ,so answer all questions.
Here in Mock Test ,try to get minimum 80-90% score.


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IC 38 Mock Test 1

Its Mock Test for IRDA Exam for Life Insurance Advisor.Its a collection of Important questions of first three chapters (Chapter 1 ,2 and 3 )of IC 38 book.

1 / 30

Rendering after sales service to the customer..

2 / 30

National Commission entertains complaints of the goods or services and compensation, if any claimed exceeds——

3 / 30

What does not go on to make a healthy relationship?

4 / 30

A customer having complaint regarding his insurance policy can approach IRDA through

5 / 30

Can a complaint be launched against a private insurer?

6 / 30

. Risk transfer through risk pooling is called ________.

7 / 30

Which among the following scenarios warrants insurance?

8 / 30

How is the complaint to be launched with an insurance ombudsman?

9 / 30

By transferring risk to insurer, it becomes possible ___________.

10 / 30

Which among the following is a method of risk transfer?

11 / 30

One of the methods of reducing insurance cost of an insured is __________

12 / 30

Which among the following is the regulator for the insurance industry in India?

13 / 30

Which among the following scenarios warrants insurance?

14 / 30

`SERVQUAL’ is the

15 / 30

Both the parties t6 ‘a contract must agree and understand the same thing and in the same sense which is called

16 / 30

Consumer Protection Act deals with:

17 / 30

The measures to reduce chances of occurrence of risk are known as _____

18 / 30

_______________ is not an indicator of service quality.

19 / 30

Regulators insist that the agent should give the best advice. That means

20 / 30

The Redressal of Public Grievance Rules__________.

21 / 30

Which among the following is a secondary burden of risk?

22 / 30

What is the time limit to lodge complaint with Ombudsman.

23 / 30

___________ has jurisdiction to entertain matters where value of goods or services and the compensation
claim is up to 20 laths

24 / 30

What does not go on to make a healthy relationship?

25 / 30

_____________ is not a tangible good.

26 / 30

Which among the following cannot form the basis for a valid consumer complaint?

27 / 30

Out of 400 houses, each valued at Rs. 20,000, on an average 4 houses get burnt every year resulting in a
combined loss of Rs. 80,000. What should be the annual contribution of each house owner to make good this
loss?

28 / 30

`Customer Lifetime Value’ in insurance business means

29 / 30

What is the fee consumer has to pay for lodging the complaint with Ombudsman.

30 / 30

IGMS stands for_______________

Your score is